If you can't make it to your Stint, you'll need to cancel through the app with as much notice as possible. Cancelling under 24 hours before a Stint will result in you incurring one strike. Each Stinter is allowed up to three strikes before they are at risk of being deactivated from the platform.
Please note, while we understand some cancellations are unavoidable (and have a policy that recognises this), it's really important to make sure that you have checked your schedule before accepting Stints. Avoidable cancellations will result in less future Stint offers and potentially being deactivated from the platform.
Remember to always let us know if you are not going to turn up to a Stint, not showing up and not cancelling could result in you being deactivated from the platform as per our no-show policy.