If you have received the wrong amount of pay for a Stint, please contact the payment team (Account > Help > Live Chat). Make sure you include the date, time and location of the Stint in question, as well as the amount you have been paid. Providing screenshots can also speed up this process.
If you have selected starter declaration C when signing up (meaning you have another job), please be aware that you will be taxed at 20% on all earnings (even if you cumulatively earn below your personal allowance). You will need to get in touch with HMRC to see if they can change your tax code.
All overtime claims will be verified with the relevant businesses. Please note that overtime will be sent as a separate payment. Overtime claims need to be made within 24 hours of the Stint taking place (this gives us time to verify claims with the business).
