There was a problem with checking in, what do I do if I was actually on time? 09 September 2022 14:43 Updated No problem, we know that check in is sometimes not as smooth as we would hope. Simply reach out to our support team and they will be happy to help. Email firstname.lastname@example.org Related articles What do I do when I arrive at my Stint? How did you calculate my lateness penalty amount? Do I need to confirm my Stint a second time, 2 hours before the Stint start time? Why do I have a lateness penalty deduction on my PaySlip? Am I entitled to a break on my Stint?